![]() If you have any difficulties when working with our service, please write to the support service via email they will help you solve any of your questions. If you do not agree with the terms of our service, please unsubscribe. We also publish a link to the manufacturer’s website on the available-to-order product page so you can contact and place an order directly with the manufacturer if needed.Īround a half of requests may be marked as "not found" if we were unable to contact the manufacturer. We provide manufacturer’s prices and make a margin of only 5%, which is used for currency exchange in RMB and other banking fees. In the free version you can also place an order for products which are displayed in the "Available" section when searching for products on the website. Subscription payment occurs automatically by PayPal after the trial period and sometimes it can be less than 24 hours from the moment the trial subscription is created. In the free version you can check out a list of similar products to your request to see if the prices of our platform suit you. Subscription payment required for manual application processing by our manager. Sometimes processing can take up to 24 hours, as we need to get a response from the manufacturer regarding the weight and size of the boxes to calculate the shipping cost for you. ⁃ Monday to Friday, 8.30am to 6pm, 8pm to 12am, Hong Kong Time (GMT+8). Please remember it can take some time for your bank or credit card company to process and post the refund too.Processing usually takes about an hour, during business hours: If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. ![]() Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Stir up the season with a limited edition automatic air freshener Enjoy a. You’ll also need the receipt or proof of purchase. Make home scents festive scents with Americas 1 selling holiday fragrance brand. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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